FAQs
Abstracts
When will I find our about my abstract submission?
Email notifications advising the outcome of abstract submissions will be sent the week of 16 December. Further information about the abstracts submission process can be found here.
I need to make changes to my abstract submission, how do I do this?
To make amendments to your abstract submission please email the conference secretariat at wasconference@ashm.org.au
Registrations
How do I get a copy of my invoice?
A copy of your invoice was attached to your registration confirmation email. If you no longer have this email and need to obtain a copy of your invoice, please email the conference secretariat at wasconference@ashm.org.au. Please note that changes to invoices cannot be made once the invoice has been issued.
I have registered online but haven't received a confirmation email.
If you have not yet received your registration confirmation email please email the conference secretariat at wasconference@ashm.org.au for a new confirmation email to be sent.
What if I can no longer attend the conference?
If you can no longer attend the conference, please email the conference secretariat at wasconference@ashm.org.au, refund for your registration cost will be as per the conference terms and conditions. Alternatively we can transfer your registration to a new delegate nominated by you, by emailing us their full name and primary email address to the conference secretariat at wasconference@ashm.org.au
What does my registration include?
Registration includes:
- Access to the full in-person conference experience of oral presentations, posters, workshops, and symposia
- The opportunity to network with your friends and colleagues
- Attend a Poster Tour, hosted by keynotes speakers
- Visit the sponsors and exhibitors’ booths onsite
- Access to all the recorded presentations and posters post conference.
Can I register as a group?
The group registration portal is available at the top of the registration rates page on the website. Access this page here.
Scholarships
When do I find out the outcome of my scholarship application?
Email notifications advising the outcome of scholarship applications will be sent on 1 July. You can find further information on the scholarships page on website. Access from here.
Other
Will I receive a certificate of attendance?
What if I have special dietary requirements?
When completing the conference registration process you will be asked to inform us of any special dietary requirements you may have. If you forget to enter these requirements during the registration process, please email the conference secretariat at
wasconference@ashm.org.au. For registrations received within 14 days of the conference commencing, we cannot guarantee the venue will be able to accommodate dietary requirements notified in this period.
I'm interested in volunteering at the conference, what do I do?
For all enquiries of interest please email the conference secretariat at wasconference@ashm.org.au and state which conference you’re interested in volunteering your time along with your availability.
How can I reset password?
To reset you log in for all conference portals please email the conference secretariat at wasconference@ashm.org.au
How do I obtain a letter of invitation for visa?
To request a letter of invitation please email the conference secretariat at wasconference@ashm.org.au. To explore visa options please visit this government website, https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-finder
Will the conference be hybrid or have virtual component?
Unfortunately, on-demand/virtual registrations for the WAS Congress 2025 will not be available.
However, WAS remains dedicated to increasing scholarship opportunities. These scholarships aim to assist individuals who may face barriers in attending the event in person. Please visit the scholarships page here for more information should you wish to apply.
We acknowledge that the conference is being held the traditional lands of the Jagera and Turrbal people in Meanjin / Brisbane. We recognise Aboriginal and Torres Strait Islander peoples' continuing connection to land, water, and community and we pay our respects to Elders past and present. ASHM acknowledges Sovereignty in this country has never been ceded. It always was, and always will be, Aboriginal land.